Virtual Learning Opportunities for Builders, Remodelers, and LBM Dealers

As the industry has continued to navigate life during the COVID-19 pandemic, masks and temperature checks on jobsites have become the norm as face-to-face sales calls and travel to trade shows have disappeared. But with many projects still moving forward, in some cases with more urgency than before the pandemic, what hasn’t changed is the need to stay educated on new products, selling strategies, and installation best practices.

Luckily, manufacturers, publications, and other entities in the construction industry have adapted fast, and there are ample virtual learning opportunities to learn via computers and tablets.

At Boral Building Products, our customer representatives are able to provide product knowledge and installation training sessions via online platforms. Simply contact your rep to set up a time.

In addition, here are some virtual learning options you can take advantage of now and in the near future:

ProTradeCraft
This robust online learning portal isn’t new, and it’s chock full of videos and podcasts covering construction best practices, from detailing siding to building high-performance walls. You’ll find content from the site’s team of experts as well as product knowledge and installation sessions from manufacturers.

Browse the videos.

The Weekly
The folks behind Pro Builder and Pro Remodeler magazines stream a new video series each week, interviewing building pros of all types on everything from modular homes to recruiting strategies to Facebook marketing.

Catch up on past shows and subscribe here.

The Remodeling Show Reimagined (Nov. 16-18)
In its new virtual space, this year’s Remodeling Show is focusing on both business and installation topics. Live and on-demand sessions include a state of the industry, kitchen design trends, creating transitional trim details, digital marketing, lead generation, window installation, and much more. 

Details and registration here.

LBM Sales Podcast
Dealers can brush up on their sales strategies with LBM Journal and sales trainer Rick Davis, a longtime contributor to the magazine. Not only will Davis share his expertise, but also sales strategies from LBM leaders as well as experts from outside the industry.

Find the podcasts here.

NAHB Online Learning
The association’s new portal features live and on-demand courses, on-demand modules, and live and recorded webinars. Tracks include business management, building techniques, architecture and design, land development, project management, trends, and sales and marketing.

Visit the portal.

National Housing Outlook Webinars
Metrostudy’s weekly live webinars provide real-time data and insights to help guide your decision-making.

Browse the schedule.

NKBA Webinars
Hone your kitchen and bath design chops with the association’s lengthy list of live and recorded webinars. Topics range from a broad look at trends to details such as bio-adaptive lighting.

Peruse the library.

7 Tips to Improve Your Website’s SEO

search engine optimization, website analytics

When customers are looking for information on the internet, it tends to always start with a simple search.

Search engines are the “middlemen” that work to connect businesses to customers who are in need of their goods and services. And there are ways you can help the search engine’s artificial intelligence (AI) find your websites, facilitating potential customers to connect with you faster.

Search engine optimization, or SEO, is a strategic way of positioning content on websites to ensure higher rankings in search engines. The higher you rank, the more likely your website is to land in front of potential customers.

Here are 7 tips for improving your website’s SEO to rank higher on search engine inquiries.

1. TEST THE WEBSITE SPEED

When ranking websites, speed is one of the first things Google and other search engines look at. Speed matters because users will leave sites that take too long to load.

And keep in mind that SEO AI will look at both the mobile and desktop speed. Your site must run fast on both to rank higher.

There are tools offered to help check speed; one is Google Developer.

2. ADD VIDEO AND IMAGES

Having videos and images on a website will always rank the site higher—provided you use them where they make sense. The AI will favor your site when the videos and images help elevate the content. AI does not favor pictures over videos or videos over pictures, which provides tremendous flexibility.

3. FIND AND FIX BROKEN LINKS

There is nothing more disappointing to a website visitor than clicking on a link that doesn’t work. As such, Google and other search engines will rank websites with broken links lower.

Fewer broken links also will result in lower bounce rates and exits from your website. There are tools that can help you find broken links for free, or it can be done manually .

4. ANSWER THE QUESTIONS PEOPLE ARE ASKING

If you can figure out and understand the questions your customers are asking, and then provide the answers to those questions, your website will rank higher in search engines.

When customers search the internet, they are asking questions that may not directly link to your services or products but are related. If you can create content that answers relevant questions, your brand can be put in front of the consumers, and you can gain their business.

For example, remodelers might create content around common homeowner questions such as “What siding is best for my home” or “How do I improve my home’s curb appeal?” Having blog posts or other content on your website that answers common questions can help lead potential customers to your site.

Also, every good question has a follow-up question. Try your best to understand and answer the next question that comes after the first set of questions.

5. HAVE A STRONG CALL-TO-ACTION

A strong website will have an even stronger call-to-action (CTA). When a customer lands on your site, you should always have a goal in mind. It could be having them sign up for your newsletter, getting them to schedule a discovery session, or encouraging them to follow you on Instagram.

You want to make sure you have a clear task for them to complete. Google and other search engines will rank websites with higher task completions (such as subscribing to your newsletter) better than those with lower completion rates. 

If the customer does not complete the task and ends up back in the search results, the search engine will rank your site lower because it is an indication that your website does not answer the customer’s questions or needs.

6. DON’T FRET TOO MUCH ABOUT KEYWORDS

When SEO rules and ranking first became a hot topic for businesses, keywords became the focus.

As search engines continue to evolve, focus on keywords is not as essential. Customers are using long-form questions with tools like talk-to-text, and AI is becoming more sophisticated. Instead of focusing content on specific words, spend the time making sure you are providing the best content for your customers and answering the right questions.

The search engines will rank you higher for better content versus using a keyword over and over.

7. EARN INCOMING LINKS TO YOUR WEBSITE

Another way to earn higher rankings on search engines is to have other sites link to yours.

It is not necessarily about the number of links to your site, but the overall quality of those links. For example, if a big media outlet links to your site compared to a low-traffic blog, the big media outlet has a higher reputation and a more powerful link.

Keep in mind that Google and other search engines do not allow websites to buy links to their website; in fact, you can land on the “bad” list and lower your ranks drastically. Don’t do it.

It is better to work on networking and tasking PR professionals to publicize your content to help earn links to your site.

Though ranking can be challenging, the reward of being ranked higher in search engines is worthwhile.

A strong SEO strategy can help ensure potential customers can find you and that search engines put your business in front of those customers as the best solution for their needs.

Safety and Business Resources for Contractors During COVID-19

residential construction

The safety of employees, partners, customers, and visitors has long been a key mission for the residential construction industry. That focus is even more critical now as builders, remodelers, and contractors navigate the COVID-19 crisis while keeping both their businesses and their team members healthy.

Knowledge is power, and one of the best steps to take is to arm yourself with information from the experts. Here are a few resources from around the industry to help you determine the best practices and procedures to implement on your jobsites—and at your office. 

National Association of Home Builders
NAHB offers a host of extensive resources on jobsite safety during the pandemic, including a response plan template, jobsite checklist, a toolbox talk, jobsite posters, and more, each in English and Spanish.  

On April 16, construction sites across the country participated in the NAHB’s COVID-19 Job Site Safety Stand Down, a 10-minute work stoppage devoted to educating employees on staying safe and helping to flatten the curve. If you weren’t able to participate, click here to access the NAHB’s guide to the Stand Down, including a toolbox talk outlining prevention measures, jobsite best practices, and worker responsibilities.

OSHA
The Occupational Safety & Health Administration’s COVID-19 portal is robust, with guidelines on everything from identifying potential sources of exposure to prevention strategies and decontamination procedures.

Pro Remodeler
Pro Remodeler’s COVID-19 Resources portal has links to tools from the CDC, OSHA, and SBA, as well as a state-by-state tracker. In addition, you’ll find a range of business tools, including Build Aid, a free online joint conference featuring expert speakers presenting on everything from management to material procurement, as well as first-hand accounts and advice from fellow remodelers.

National Association of the Remodeling Industry
NARI also has a COVID-19 portal, featuring links to CDC and OSHA guidelines, the Dept. of Commerce’s Essential Workforce Tracker, and the Construction Industry Safety Coalition’s prevention and response plan. The website also offers updates on the association’s efforts to ensure construction is deemed essential, business-themed webinars, and loan guidance.

Builder magazine
Builder’s COVID-19 dashboard offers state-by-state tracking of limits to construction and building material supply. The publication is also hosting weekly webinars from Meyers Research. View a recap of the most recent webinar, discussing how builders are adjusting to the new normal, here.

Image: iStockphoto.com/photovs

Trends and Products From the 2020 International Builders’ Show

International Builders' Show 2020

Attendee numbers—and attendee attitudes—remained strong at the 2020 International Builders’ Show Jan. 21-23. NAHB reports that nearly 65,000 attendees converged on Las Vegas, just a few thousand short of last year’s total. When combined with the co-located Kitchen & Bath Industry Show, attendee numbers soared to about 90,000. Not too shabby considering it was the show’s second consecutive year in Sin City.

“The strong attendance at this year’s show reflects the positive outlook for the home building industry and the enthusiasm that our attendees have for the future,” NAHB Senior Vice President of Exhibitions and Meetings Geoff Cassidy said in a statement. “Attendees continue to seek the innovative products, education sessions, and networking opportunities that only IBS can provide.”

If you weren’t able to attend, read on for a look at the trends, news, and highlights from the show floor and beyond.

IBS Trends: Easy Installation, Dark Windows, Smooth Siding

Visit enough booths and talk to enough people, and trends start to emerge. Here’s a bit of what our team saw on the show floor:

Labor: The labor shortage continues to dominate conversations about builders’ and remodelers’ biggest business challenges, and manufacturers touted products accordingly. (Be sure to check out our Versetta Stone stone siding, which installs like a traditional siding panel with nails and screws.) In addition, the Home Builders Institute and The Home Depot announced a half-million-dollar grant to fund student training in home construction careers. Meanwhile, Fine Homebuilding continued its mission to #KeepCraftAlive.

Versetta Stone stone siding, manufactured stone veneer

Black windows: Like last year, black window frames were everywhere. We also noticed an uptick in black window trim—coinciding with a decline in white window trim. (If you’re jumping on board this trend, be sure to consider TruExterior trim, which can be painted dark colors, including black.)

Bookend colors: Along with dark accents, exterior siding, stone, and trim products are trending to both sides of the scale—lots of darks and, in direct contrast, lots of whites. Warm neutrals were scarce to nonexistent.

Smooth siding: Smooth siding appears to be on trend as more manufacturers jump on board. Love texture still? Try our new TruExterior Reversible Shiplap/Nickel Gap, which comes in both smooth and wood-grain.

• Outdoor living: No surprise, outdoor living is here to stay, and manufacturers are responding with more options than ever to deck out the space with all the comforts of the interior. As just one example, our sister company, Kindred Outdoors+Surrounds, launched at the show with fire bowls, fire pits, fireplaces and surrounds, and outdoor kitchens.

Kindred outdoor living fire bowls

For even more prognosticating, check out NAHB’s latest trend report, released at the show. Top “most likely” features include walk-in closets, low-E windows, and laundry rooms.

Show Houses Reveal Consumer Preferences

Each year, a handful of showhouses offer a look at what today’s homeowners are, or will be, looking for, from the practical to the extravagant. This year was no exception:

The New American Home, the show’s centerpiece demonstration home combined wow factor with “ahhh” factor, with water and fire features, flooring that resembles drifting sand, and a soothing color palette. Professional Builder walks you through it here.

And for more “TNAH,” check out Products magazine’s summary of 7 Design Ideas to Steal From The New American Home.

Photo courtesy Jeff Davis Photography (c) 2020

• The designers behind this year’s The New American Remodel leveraged advances in home performance technology to help demonstrate to showgoers how to achieve true net zero. Follow along with Professional Remodeler.

• The pre-fabricated, multi-million-dollar Sekisui Showhouse home renovation concept showcased Japanese homebuilding innovation to highlight the future of building. Las Vegas Review Journal provides a peek.

New From Boral

Boral Building Products’ portfolio of exterior products means you can find the perfect whole-house solution for any home, any design, and any budget. Check out our newest options to inspire your work:

• Versetta Stone Northern Ash: The easy installation and beautiful look you love about Versetta Stone stone siding in a dramatic new hue. This bold head-turner meets consumer demand for darker colors and accents on the exterior. See it here.

• Kleer Lumber Extruded Beadboard: Our new beadboard is extruded as one piece and sealed on all four sides to eliminate the open cells that may be prone to dirt intrusion—ensuring a brilliant white out of the box and on the jobsite. Learn more here.

Kleer Lumber, beadboard, cellular PVC trim

• TruExterior Reversible Shiplap/Nickel Gap: Two looks in one! The newest profile in our high-performance TruExterior Siding & Trim lineup comes in two formats: one features smooth Nickel Gap on one side and wood-grain Shiplap on the other; the second has wood-grain Nickel Gap on one side and smooth Shiplap on the other. Check it out here.

Boral TruExterior Reversible Shiplap Nickel Gap

Foundry Grayne Shingle Siding Colors: Foundry’s Grayne shingle siding now comes in Mountain Ash, a sandy white, and Rustic Slate, a bluish gray, both a perfect complement to the sidings’ distinctive graining patterns and sharp, crisp edges. 

Foundry Grayne shingle siding

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What to See at the 2020 International Builders’ Show

Builders' Show, Boral Building Products booth

The 2020 International Builders’ Show (IBS) is right around the corner, being held in Las Vegas Jan. 21-23. Check out our must-dos as you prep your schedule. 

Get Educated

As usual, the IBS conference is packed with helpful sessions, from trends and design predictions to small business strategies. Here are a few that caught our eye:

“Missing Middle Housing: The Perfect Bridge to the Missing Millennial & More”
Tues., Jan. 21, 9:15-10:15 a.m.

“Growing Your Remodeling Business: Smashing the Barriers to Increased Profits”Tues., Jan 21, 11:00 a.m. – noon

“Appealing to the Next Generations: Current Patterns, Behaviors & Preferences of Gen Z & Millennials”
Tues., Jan. 21, 12:45-1:45 p.m.

“Timeless to Trendy: What’s Next in Curb Appeal & Elevations”
Tues., Jan. 21, 12:45-1:45 p.m.

“Attainability: Design Strategies to Keep Costs Down & Meet Consumer Demand”
Weds., Jan. 22, 1:45-2:45 p.m.

“Home Trends, Buyer Preferences & Must-Have Features for 2020”
Thurs., Jan. 23, 8:30-9:30 a.m.

“From Swinging the Hammer to Running a Business: Strategies for Taking Your Remodeling Company to the Next Level”
Thurs., Jan. 23, noon-1:00 p.m.

See Hot Trends

In addition to browsing the 2020 International Builders’ Show exhibit floor and attending knowledge sessions, one of the best ways to see what’s hot in home design are the handful of show houses on and off site. This year, these include:

The New American Home: Always an attendee favorite, this year’s New American Home is located in the Ascaya community in Henderson, Nev. Designed to be a tranquil sanctuary, the home boasts a modern aesthetic, with clean lines, minimal décor, abundant light, and flat rooflines against a mountainous desert backdrop. See a sneak preview here. Sign up for a tour on site at the convention center. 

The New American Remodel: The New American Remodel has transformed a 2,170-square-foot, one-level 1977 home into a 7,523-square-foot two-story masterpiece showcasing innovation, exceptional design, and net-zero construction. Click here for a preview. Sign up for a tour on site at the convention center.

Show Village: Located in the parking lot outside the Las Vegas Convention Center, this year’s  Professional Builder Show Village will comprise four innovative modular homes addressing the issues of affordability, lifestyle sustainability, and labor. Catch a sneak peek here

55+ Housing Community Tour: Take a tour of two of Las Vegas’ up-and-coming 55+ communities, visiting models, sales centers, and community amenities. Click here for details and registration/tickets. 

Builder Chowa Concept Home: This show house “brings together Japan-based Sekisui House and its wholly owned home building company, Woodside Homes, to introduce technologies, best practices, and a new approach to improving society through housing to the U.S.,” says Builder magazine. “This house will engage with a growing preference for homes that support health and well-being, highlighting the balance between indoor living and outdoor life, between technology and privacy, between comfort and simplicity, and between themselves and their community and the natural environment.” Click here for more information. 

See What’s New From Boral Building Products

There’s lots to see at our booth, C4519, this year! 

• Check out TruExterior Siding’s new reversible Shiplap/Nickel Gap profile

• See new colors of Foundry’s Grayne shingle siding 

• Experience the Versetta Stone wall featuring our dramatic new Northern Ash and new accessory colors

• See new accessories for Tapco Tools’ professional brakes

• Watch installation demonstrations by trim wizard Mike Sloggatt

Plus, get inspired by exterior vignettes and displays comprising new and classic products from multiple Boral Building Products brands.  

Click here to get your free pass.

See you at the show!

5 Winter Workwear Options to Keep You Warm and Dry

The winter months bring cold temperatures and wet conditions—but typically not a break from work and deadlines. If your job keeps you out in the elements no matter the weather, here are a few pieces of gear that can help keep you comfortable. 

High-Vis Rain Gear

Blaklader’s 4312 Hi-Vis rain jacket features a wind- and water-proof polyurethane coating; a high, fleece-lined collar; a storm closure with buttons; welded seams; and a removable, adjustable hood. The jacket’s high-vis yellow body and reflective tape on the body, sleeves, and shoulders ensures visibility. 

Blaklader High-Vis Jacket

Heated Jacket

The M12 Heated Axis Layering System from Milwaukee is designed to withstand the heaviest rain and snow conditions. The M12 Heated Axis jacket provides the primary source of heat; powered by Milwaukee’s M12 RedLithium battery technology, the jacket distributes heat across core body areas. Workers can then layer an outer shell—a Hydrobreak Rain Shell (designed for extreme wet conditions) or a Gridiron Work Shell (designed for extreme cold).

Milwaukee Tools heated jacket

Cold-Weather Headgear

New to Ergodyne’s N-Ferno line of cold-weather gear, this soft-cuffed Beanie Hat includes a bump cap insert for added head protection. The hat is made with 100% soft dry acrylic with 40-gram 3M flex stretch insulation for both warmth and comfort. A zippered compartment holds the removable bump cap.  

Ergodyne work hat

Cold-Weather Gloves

Ironclad’s Cold Condition Waterproof Gloves are rated to 20 degrees and are guaranteed waterproof. Still, the low-profile gloves offer high dexterity, and their Duraclad reinforcements are eight times more durable than leather, the company says. A cuff puller helps get the gloves into position faster, and reflective stripes provide visibility in low-light conditions.

Ironclad winter work gloves

Fleece Underlayer

Made with a blend of polyester and fleece with knit-in channels, 3 Dog Fleece Base Layer pants from Duluth Trading Company provide more warmth without a lot of bulk, along with breathability and moisture wicking. Features include a 1-1/2-inch non-chafing waistband, a seat panel that prevents bunching, and a functional fly. 

Duluth Trading Co. fleece underwear for construction

5 Best Practices for Going Bold With Exterior Color

Kleer trim

When used well, bold colors can add a tasteful pop of life to a home’s exterior. When used poorly, you can end up attracting negative attention.

Here are five tips from Trisha Wagner, senior product manager and an authority on color at Boral Building Products, to ensure your use of bold is gorgeous, not gaudy.

1. The best place for bold color is in a home’s decorative details
While it always depends on the house, bold colors are generally best used in a home’s accents, such as the shutters and front door. It’s one of the fastest ways to have a large impact and can completely transform a home’s look and feel. Even better, these details are often the easiest—and most affordable—to change later with either a fresh coat of paint or replacement.

2. Remember to coordinate
One of the first things to consider when picking bold accents is the home’s siding color. You want to select accent colors, such as on the trim, shutters, and front door, that work well with the siding, so consult the color wheel for reference. As explained on Color Matters, “color harmony” can be achieved by choosing analogous colors (three colors side by side on the wheel) or complementary colors (directly opposite each other on the wheel). This can be especially helpful in moving beyond traditional colors. For example, instead of the typical pale yellow, try a deep maize yellow paired with red, coral, or cobalt accents.

3. Pay attention to the entire home exterior
The front of the home isn’t the only area people see. Don’t forget to decorate the back and sides of a house, particularly since outdoor living is more important to buyers than ever before. A bare side or rear home exterior looks and feels unfinished; shutters and accents on these walls will add dimension and complete the look.

4. Find what works for you
If clients are uncertain about incorporating bolder colors, encourage them to experiment with different tones before making their final selection. If a home’s style doesn’t support shutters, consider using just a bold trim color. You can also soften a home’s look by pairing white or cream trim with one or two bold accents. For a less-permanent option,  incorporate bold colors into the landscape design, such as bright-red or -purple flowers and plants, a jewel-toned bird bath, or even a painted fence.

TruuExterior trim bold colors
White can be a bold choice against a neutral cladding.

5. Don’t discount the power of white
In the sea of tans and beiges that dominate today’s exteriors, white becomes a stark contrast that is a bold choice in and of itself. A crisp white trim against a richer-toned cladding is eye-catching and stands out from homes with cream accents.

For more design inspiration, visit www.kleerlumber.com and www.truexterior.com

2019 Builders’ Show Wrap-Up: Dark Colors, Blended Textures, and Fun New Products

International Builders Show Boral Building Products

The numbers are in: The 75th annual International Builders’ Show marked its largest draw in a decade, with more than 67,000 attendees. Combined with the Kitchen & Bath Industry Show, collectively referred to as Design & Construction Week, more than 100,000 people flocked to Las Vegas Feb. 19-21. We felt the enthusiasm at the Boral booth, where a steady flow of builders, remodelers, and designers were eager to get inspired, learn about products and trends, and gather new strategies to positively impact their business.

Couldn’t make it to the show? Here is just a handful of the noteworthy trends and products.

Exterior Trends: Dark, Vertical, and Blended

In touring the Builders’ Show floor, the Boral team spotted a few common design threads, including several we highlighted earlier this year.

  • Dark colors: The preference for dark colors has been building for the last few years, and that was clear at nearly every exterior product manufacturer’s booth, from black window frames to rich brown trim to deep blue siding panels.  If you’re loving this trend, too, check out TruExterior® Siding & Trim, whose superior dimensional stability makes it an ideal choice for darker hues.

Boral Building Products International Builders' Show

Boral Building Products International Builders' Show Home Exteriors

  • Vertical siding: Whether a traditional board-and-batten for Farmhouse-style exteriors or a more simple approach for modern-style homes, vertical installations attracted a lot of attention during IBS.
  • Authenticity: Historic profiles, such as Shiplap, Nickel Gap, and V-Rustic, were prevalent. We’re partial to our TruExterior Siding Craftsman Collection.
  • Smooth siding: Even with the push for authenticity, smooth siding was prominent in many displays. In fact, we saw many instances of contemporary panels and traditional wood grain siding used in combination.

Industry Experts Weigh In

As usual, journalists from around the industry were out in force at the Builders’ Show reporting on the latest trends and new products. A few of the highlights:

New From Boral

Boral Building Products showcased our breadth of exterior products at the Builders’ Show, including several new options to spruce up your facades:

  • Virtual Remodeler: This online home design tool makes it easy for contractors and homeowners alike to create eye-catching exteriors. Users simply upload a photo of their home (or choose one from an online gallery) and then select from Boral’s siding, trim, and shutter lines to update the image in real time. Color Harmony palettes are available to further simplify the process. Learn more about the Virtual Remodeler here.

Boral Building Products Virtual Remodeler Remodeling Exterior Design

  • Versetta Stone Carved Block: We’re giving our popular stone siding a contemporary edge with this new larger-format profile that’s reminiscent of split-face stone. Carved Block features the same easy-to-install format pros love: simply nail or screw the panels to the wall—no mortar required. Choose from dark gray Midnight or creamy Sea Salt. Click here to learn more.

Versetta Stone Carved Block stone siding mortarless stone veneer

  • Kleer Lumber 10” Post Wraps: Our KLEERWrap cellular PVC post wraps, which conceal treated posts for a beautiful, finished look, are now available in a 10” version. Even with their robust size, these wraps install with just one person—simply apply adhesive to the three-sided piece, secure around the post, snap the fourth side into place, and fasten. Complete the look with accompanying cap and base moldings. See the wraps here.

Kleer Lumber cellular PVC post wraps

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Virtual Remodeler Tool Makes It Easy to Customize Home Exteriors

The Virtual Remodeler is an online home design tool providing contractors and homeowners with a simple way visualize how their facade will look with different profiles, textures, and colors from the company’s comprehensive lineup of siding and trim products.

With Virtual Remodeler, launched during the 2019 International Builders’ Show, users upload a photo of an existing home or select a similar house from an online gallery. Using the program’s product interface, the user then selects from Boral’s siding, trim, and shutter lines, including Versetta Stone®, Kleer® Lumber, TruExterior® Siding & Trim, and Mid-America Siding Components®; the image updates in real time, revealing how the exterior will appear with each product and color selection. To further ease the process, the home design tool includes Color Harmony coordinating color families, each of which can be further changed and updated to suit the homeowner’s tastes and needs.

“Designing a home with fantastic curb appeal requires navigating an endless array of options, from the shape of the siding to the color of the trim to the size of the shutters. Boral’s new Virtual Remodeler tool eases the process for homeowners—and their remodelers—by helping them visualize how products will look on their house, much more than a small sample ever could,” says Becky Duffy, Director of Marketing for Boral Building Products. “Remodelers can ensure customers are happy with their home exterior before products are ordered and installed, leading to fewer surprises and greater satisfaction when the project is complete.”

Virtual Remodeler users can save multiple projects to work on later and compare. For a small fee, pros can have their image professionally mapped by Boral, which will increase the accuracy of the rendering’s appearance. And once a finished look is chosen, Virtual Remodeler will generate a product list for easy ordering through Boral dealers and distributors.

Give Virtual Remodeler a try at http://wrvirtualremodeler.com/

Cost vs. Value Report: Manufactured Stone Veneer, Siding Projects Offer High Returns

Remodelers and homeowners can once again count on exterior stone and siding to provide a solid return on investment, according to Remodeling magazine’s 2019 Cost vs. Value report.

An annual survey released in January, the Cost vs. Value report provides insights into which remodeling projects deliver the highest perceived return in resale value. Manufactured stone veneer, such as Boral Versetta Stone® stone siding, continues to be a safe bet, with a 94.9% recoup of investment at the national level. Though this is a small drop from last year, manufactured stone veneer ranks second-highest in ROI, after garage doors.

Boral Versetta Stone manufactured stone veneer Cost vs. Value report
Manufactured stone veneer, such as Versetta Stone in this Ledgestone profile, offers the second-highest return on investment for remodeling projects.

The 94.9% ROI for manufactured stone veneer is based on replacing a 300-square-foot continuous band of existing vinyl siding from the bottom third of the home’s front façade and replacing it with adhered manufactured stone veneer, sills, corners, and an address block, along with an entry archway with keystone and soldier course of flats on each side.

As in 2018, manufactured stone veneer offered the highest returns in the Pacific region (Washington, Oregon, California, Alaska, and Hawaii), at 110.4%. Returns were also particularly high in the East South Central region (Alabama, Mississippi, Tennessee, and Kentucky), at 107.7%.

Manufactured stone veneer offered the highest ROI out of all categories in the East South Central, South Atlantic (91.4%), West North Central (93.5%), and West South Central (98.3%) regions.

Exterior Investments Deliver Biggest Paybacks

Siding overall finished strongly, as well, with a fifth-best return on investment at 75.6%, just shy of the 76.7% recoup in 2018. In fact, out of the 10 projects with the highest returns, nine were exterior categories, including a wood deck addition, steel entry door replacement, vinyl window replacement, a fiberglass grand entrance, wood window replacement, and a composite deck addition.

“The reason for high returns on exterior projects, and especially façade facelifts, stems from the valuations set by the real-estate community. … ‘Curb appeal’ and ‘first impressions’ are central to a real-estate professional’s estimation of resale value,” Remodeling says. “The impact these impressions make is critical in setting the stage for what a buyer is willing to pay for a home.”

What’s more, projects like kitchen and bathroom renovations tend to be  more individualized, which can mean some buyers may not like the look.

The overall percentage of investment recouped across all categories on average decreased slightly year over year. The magazine attributes the decline to the sharp increase in material costs over the summer, including those driven by tariffs.

To read more analysis and see results down to metro area, visit the Remodeling 2019 Cost vs. Value portal on Remodeling’s website.

How to Leverage Completed Projects in Your Marketing Efforts

A beautiful photo of a beautiful home can attract customers more than nearly anything else. And if you’re like most building and design pros, you have had many of your projects professionally photographed (and if not, it’s time to start). But are you just using those images in brochures, on your website, and on the walls of your conference room?

Here are a few more low-cost ways to use your projects and photos to market your company.

  • Write a case study: What makes your home stand out in addition to looking pretty? What challenges did you have to overcome? How did you meet the needs of the client? Write a short story about your stand-out projects that explains what makes that home—and your company—special. Here’s an example. Once it’s written, you can:
    –Post the case study with images to your website and/or blog; link to it from your e-newsletter
    –Send the case study to your local news media (regional lifestyle magazines, the home section of your newspaper, etc.) as well as to the national trade magazines (Remodeling, Professional Builder, Qualified Remodeler, etc.) for their consideration for coverage.
    –Turn it into a video walk-through to share on your web site and social media.
  • Showcase your skills: When photographing your projects, don’t just take pictures of the overall home and rooms. Zero-in on the details that make it special—whether it’s a unique gable end detail, a hidden storage compartment in the kitchen, or an advanced-framed wall that will save energy costs.
    –Share individual photos of those elements on social media calling attention to what’s unique.
    –Share those photos/details with local and national media. Many publications not only cover full projects, but also like to highlight simple details or installation techniques. For example, NKBA magazine has a “Details” page for this exact purpose.

    Instagram TRG Home Concepts
    TRG Home Concepts showcases its custom capabilities and creativity by showing—and explaining—project details on Instagram.
  • Share everywhere: Take advantage of every free platform at your disposal—Houzz, Instagram (posts and stories), Facebook, LinkedIn, Twitter, Pinterest. And use each platform’s unique written space wisely: Instagram is photo-heavy, so make captions catchy and to the point. LinkedIn is geared toward for pros, so think about what that audience cares about. Pinterest is a mecca for search, so be sure to use keywords when tagging those items. Facebook’s slide shows offer a chance to show a handful of pictures with meaty captions. Adjust accordingly!

    GH Buildings Instagram TruExterior
    GH Buildings Inc. showcases its projects on Instagram.
  • Offer advice: Installing a unique detail or using a method that consumers can learn from? Take a video as you do so to educate viewers. This showcases your work while also positioning you as a leader.

    Video Peter Brown Design Patio Roof YouTube
    Peter Brown Design creates animated YouTube videos detailing installation techniques, including “How to Attach a Patio Roof to an Existing House”
  • Create an infographic: Does the exterior of the home or one of its rooms have a lot of unique elements or features that set your company apart? Create an infographic pointing out those elements and how they contribute to your and your client’s vision.
  • Generate engagement: Got an in-progress project? Why not have your fans weigh in with their thoughts? On Facebook or through an Instagram story, post the exterior before the paint is chosen and offer a poll with two options for the paint color. Offer up two faucet choices to vote on. The more your fans interact with your social posts, the more they’ll get seen by non-followers, and polls are a great way to do that.
  • Assemble trends: If you have a blog or newsletter, use your own projects (or combine your projects with some you find on Houzz) to assemble trend stories for your readers. For example, “6 Ways to Incorporate Red into Your Exterior” or “Tesla’s Solar Roof Tiles: We Tried Them.”

    Design Build Pros blog post Midcentury Modern
    Design Build Pros offers trends and design advice on its blog.
  • Enter contests: All of the national trade magazines have design contests that, if you win, provide lots of great, free publicity in addition to prestige and bragging rights. Professional Builder’s Design Awards are just one example.
  • Create a look book: Follow the lead of fashion designers and create a look book that shows off your best work in an elegant, sophisticated way. Tie the theme of the look book back into your company’s mission statement and keywords.
  • Partner with your favorite manufacturer: Project photos are also one of the best ways for manufacturers to market their products and, trust us, they’re always looking for good images to use in their own publicity. Reach out to your rep about sharing your project stories and photos with their marketing department; they could be perfect for the manufacturer’s own case studies, advertising, editorial, and social media—which means free publicity and recognition for you.

Want to share your Boral projects with us for consideration in our marketing efforts? Email Becky Duffy at becky.duffy@boral.com.

LEAN Principles That Increase Efficiency

LEAN principles shadow board

The first thing you see when you enter the Boral Discovery Center in San Antonio, Texas, is what you can’t see—no clutter, no chaos, no extraneous noise. Because while nearly 30 people, including scientists, engineers, and support staff, work throughout the facility’s labs with numerous machines, hundreds of materials, and thousands of samples, a concentrated focus on safety and efficiency guides each step.

Assisting in those efforts is a facility-wide adherence to LEAN principles, much like you would find at some manufacturing plants.

“We are a lab with many, many projects and many samples,” notes Sarah Fortenberry, a Discovery Center research technician who also leads the facility’s LEAN programs. “So you have to manage not only the individual projects as well as the amount of materials coming in and going out. LEAN principles help us do that.”

Fortenberry notes that following LEAN guidelines also is key to maintaining a safe, healthy environment.

Here are a few of the LEAN tools the Discovery Center has implemented:

• Shadow Board: In areas with tools and equipment, storage areas are outlined and labeled, as shown in this photo. This includes everything from duct tape rolls to a hammer to extension cords. “There’s no wasted time trying to find an item,” Fortenberry notes. “It’s labeled, it’s where it should be.”LEAN principles shadow board The 5 S’s:
Sort: Frequently determine what you actually use and get rid of the rest. This helps keep work areas clutter-free and safe.

Set in order: Label everything and where it goes. The most important items should be the closest.

Shine: Keep work areas clean.

Standardize: Have a standard method for tools and equipment. Everything is labeled—every tool, every shelf, every drawer. This also pertains to samples, which ensures every test is tracked and identifiable. The process of managing samples is the primary reason that LEAN is essential at the Discovery Center.

Sustain: Establish how you keep the workplace clean and a cleaning schedule.

• 3C Board: The three Cs stand for Concern, Cause, Countermeasure. In each work area, the team has a 3C board. If something is wrong in the area, it goes up on the board, what’s causing the problem, and, eventually, what is being done to fix the problem.

• Total Productive Maintenance: Broken machines lead to costly downtime, so each machine has a list of maintenance steps needed to keep it running properly.

• 5S Fridays: At the end of every Friday, the team convenes to address problems on 3C boards. “We work as a team to get to and maintain a sustaining level of production,” Fortenberry notes.

• Kaizen: Kaizen is Japanese for “continual improvement.” The team hosts kaizen events in which they visit areas of the lab and track team members’ steps to see where there is wasted movement and how those steps can be consolidated. Bringing in team members who don’t work in that area provides a fresh perspective and out-of-the-box thinking.

“It’s made us more of a team, working as a group to improve our areas,” Fortenberry says. “Through the kaizen events and 5S Fridays, we can do something in a short period of time that would take someone weeks to do alone.”

LBM Journal: Texture, Authenticity Lead Today’s Siding Trends

A growing diversity of innovative products is helping to fuel the latest exterior trends, according to LBM Journal’s annual In Depth feature on siding. Homeowners are clamoring for color and variety in their façades, while builders are not only trying to meet those aesthetic needs but also are seeking out easy-to-install solutions and product knowledge support.

Here’s an overview of trends and industry observations from LBM Journal’s report:

  • Mix and Match: A diversity of materials is contributing directly to one of today’s hottest façade trends: mixing materials. “Gone are the days when houses tended to be rather homogenous in terms of colors and textures,” magazine contributor Mike Berger writes. “In today’s siding market, it’s all about mixing and matching textures and products.”
  • Darker Colors: The magazine notes that darker colors are in growing demand, a trend that aligns well with TruExterior Siding, which can be painted any color, even black, thanks to its high levels of dimensional stability.
  • Authenticity: Buyers are craving products that offer the look of wood without the maintenance. “There’s an authenticity people want with products today,” TruExterior Siding & Trim Product Manager Aaron Sims tells the magazine. “They want it to look like wood. They want it to feel real. They want the details to be right. They want it to look very authentic to replicate a traditional Craftsman-style or Farmhouse-style home.”
  • Resilience: The increasing rate of natural disasters, from hurricanes to wildfires, is driving code changes in certain areas of the country. “To meet these needs, manufacturers are developing products to withstand the rigors of storm and fire,” Berger explains. The writer pointed to products like Grayne engineered siding and TruExterior Siding, which both meet California’s Wildland-Urban Interface (WUI) code for fire and the Florida Building Code for wind.
  • Labor: The ongoing labor shortage continues to be top of mind and, according to the NAHB, is currently builders’ No. 1 concern. This is driving demand for products that are easy and straightforward to install. Versetta Stone mortarless stone veneer, the magazine notes, offers the stone look without requiring the skill of a stone mason.
  • Training: Dealers and distributors can no longer just stock products, the magazine says, they have to be knowledgeable about those products, how they work, and how they compare to competitors’ offerings.

To read more trends and insights into today’s siding market, view the LBM Journal article in its entirety here.

Culture, Commitment Fuel Boral’s Standout Service Department

To fully grasp how unique Boral’s customer service department is, one need only look at two numbers: a 95% call-answer rate and a 0% turnover rate.

“We take a proactive approach in our call center, and that has afforded us a very high service level,” notes Tim Barber, Boral’s director of customer service. Most call centers average around 80% of calls answered in 20 seconds or less; Boral’s average at that rate is 95%. “If you call, we pretty much answer immediately. We know that busy contractors need answers fast and that jobs can be held up if we don’t meet that need.”

But while phone calls are the primary form of communications, the omnichannel department responds just as efficiently to requests made via email, fax, EDI, and pretty much any other form of communication with a hands-on strategy Barber calls a “concierge approach.”

“We really hope to cultivate an experience that keeps customers coming back to our family of brands,” Barber says. “We want to make sure we’re ending the call having solved the customer’s problem and having used their time effectively.”

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The employees’ dedication shows in the department’s high tenure rate, including 0% negative attrition (firings or voluntary company departures) for the past two years, a significant feat considering the typical rate for call centers is 30% to 40%.

The department fields as many as 800 to 1,000 calls a day, taking orders, addressing warranty concerns, providing tech support, and responding to any number of other topics. Staff numbers ramp up during busier months from April to October, and the full team is engaged with onboarding new employees.

“We’ve been fortunate to have a fabulous staff that comes to work every day with their A game,” Barber says. “We’re building our culture around customer service. Our culture is important—you can’t have success without good culture and good leadership, with people feeling like they can contribute. They come in and do the best they can for customers. We empower them and provide an atmosphere that’s supportive.”

Have a question? Contact Boral’s stellar customer service team by calling (888) 926-7259 or submitting a contact form.

New Initiatives Aim to Address Construction Labor Shortages

As the housing industry continues its steady climb, the shortage of skilled labor is only intensifying. In fact, builders have indicated that cost and availability of labor is currently the No. 1 problem facing their business, according to a December NAHB/Wells Fargo surveyA Home Improvement Research Institute study found that 60% of skilled trade professionals believe there is a shortage of labor.

In January, the construction industry’s unfilled jobs reached 250,000, up from 159,000 in January 2017 and just shy of the post-recession high of 255,000 last July, according to NAHB analysis of Bureau of Labor Statistics data. The challenges can lead to scheduling problems, budget woes, and quality concerns, among other issues.

Several industry organizations are attempting to tackle the issue through new initiatives that encourage young people to consider the trades, provide scholarships for training, provide direct training, or simply promote the benefits of a career in the industry. These include:

  • Skilled Labor Fund. Created by Professional Builder publisher Scranton Gillette and with an operating committee that includes leaders from the NAHB and the National Kitchen & Bath Association, the non-profit is raising money to “build a foundation for a stronger workforce” via student scholarships, accredited trade schools, and training facilities.

skilled-labor-fund

  • Home Depot Skilled Trades Initiative. In early March, The Home Depot Foundation announced a $50 million grant aimed at training 20,000 people in the trades to help fill the labor gap, particularly in areas of the country devastated by natural disasters. According to USA Today, the Home Builders Institute will use the funds from Home Depot to train veterans and U.S. Army soldiers readying for civilian life.
  • Lowe’s Track to the Trades. In February, Lowe’s announced a workforce development initiative to support its employees wishing to pursue a skilled trade. Employees will be eligible to receive tuition funding for certification in a skilled trade, academic coaching and support, and apprenticeship placement opportunities within Lowe’s or among its contractor network.
  • Why I Build. Hosted by Fine Homebuilding, Why I Build showcases the voices of craftsmanship and shares stories about why those in the trades love what they do. The resulting videos are inspiring and demonstrate the pride and integrity associated with careers in construction.

Fine Homebuilding Masonry
Mason Jane DeWitt discusses her craft in Fine Homebuilding’s Why I Build series.

  • #KeepCraftAlive. Another program from Fine Homebuilding, this movement is designed to spark conversation and spotlight craftspeople. The magazine encourages pros to tag their social media posts with the hashtag #KeepCraftAlive to share their passion with the world (see Instagram posts here). Sales from T-shirts will fund a sponsorship alongside SkillsUSA.

Fine Homebuilding labor shortage craftsmanship
The #KeepCraftAlive hashtag, T-shirt, and scholarship help bring attention to the skills gap in the industry.

TruExterior remains committed to assisting our customers with training, as well. Our sales reps are available for a range of hands-on education opportunities, including dealer product knowledge sessions and one-on-one jobsite installation instruction. In addition, TruExterior has a fleet of mobile training units that travel the country, setting up shop at dealer yards to provide installers with hands-on experience with our products.

Boral TruExterior Training Trailer
Boral’s mobile training trailers provide hands-on education for specifiers and installers.

To arrange a meeting, training session, or trailer visit, contact us today.

Take Five for Safety

For many contractors, the safety of employees and site visitors takes top priority over nearly everything else. For firms looking for new ways to ensure and promote a safe work environment, one proactive process to consider is “Take 5,” a method for re-familiarizing oneself with a task.

When facing a task they haven’t performed in awhile, such as operating a piece of machinery, staff at Boral facilities are encouraged to pause to identify and control hazards before they start work:

  1. Stop, look, walk around the task
  2. Think about the task, have a clear plan
  3. Identify and assess hazards that exist or may be created by the task and rate their risk levels
  4. Control the risks and communicate
  5. Do the task if low risk, and keep a lookout for changes

take-5-notebook-front-small

As part of this process, staff members carry or have easy access to a Take 5 notepad that takes them through a series of quick steps: a pre-task checklist that confirms they are authorized to do the task and that they fully understand the task; a hazard-identification checklist; and a review of the personal protective equipment.

On the back, the employee identifies each potential risk to the task and its controls. Using this list, they can identify whether the task requires sign off by a supervisor or a written safe operating procedure.

take-5-notebook-inside-small

By compelling employees to stop and consider each task, its potential hazards, and its safe operation, the Take 5 process helps further ensure the safety of themselves and those around them. For builders and contractors looking to elevate their safety efforts, it’s one additional way to keep safety top of mind each day and ensure employees and visitors are actively engaged in ensuring the well-being of themselves and others.

7 Exterior Trends for 2018

As outdoor building season continues, expect to hear some familiar requests—as well as some new demands. Homeowners are increasingly discerning when it comes to their exterior facades as they seek to ramp up curb appeal while still making their home reflect their personality and lifestyle.

Here’s a look at what’s trending this year:

  • Design With Intention: Aaron Sims, Product Manager for Boral’s Light Building Products Division, is seeing a resurgence of architects looking at the whole picture rather than the individual home, designing a structure to fit the environment around it. The results are more timeless looks that don’t feel dated in a few years, and homes that feel well-suited to their towns and cities. “Everything seems more intentional,” Sims says. “You have to nurture that. It’s not something you can create, but you can nurture it.”
  • Past Is Present: Historical favorites never go out of style for a reason. Buyers are turning toward familiar, timeless profiles such as nickel gap and shiplap. Some of their popularity stems from TV shows such as Fixer Upper, but also a desire for creating a sense of place. At the same time, buyers aren’t afraid to update those looks, as seen in the subtle modernization of older restored buildings or farmhouse designs that blend industrial metallics.

    TruExterior Siding Nickel Gap Shutters
    TruExterior Siding in a Nickel Gap profile, with Atlantic Shutters
  • Mixed Textures—With a Twist: Like last year, designers are still mixing materials, such as siding, stone, and metal. But they’re doing so in a cleaner way, Sims says. Color combinations are more monochrome, lines are straighter, texture planes are seamlessly blending together.
  • Clean & Crisp: From those seamless transitions to the sleek forms of shiplap, the transitional and modern trend is creeping into exterior home styles, with more rectilinear lines and forms.
  • Natural Versions of Popular Colors: Grays, blues, and neutrals are still common, but they’re moving to the more organic versions of themselves rather than feeling manufactured. Grays are veering toward a more beige-like warmth, blues are earthier and darker. Buyers will see this trend reflected in Versetta Stone’s new Carved Block mortarless stone veneer panels; the line’s Midnight color is warmed by dark gray and almond tones, while the Sea Salt hue features neutral, soft khakis and beiges.

    Versetta Stone mortarless stone veneer masonry carved block
    Versetta Stone mortarless stone veneer in Carved Block
  • Outdoor Living: Tour any model home or pick up any trade magazine and it’s clear that homeowner demand for decked-out exterior spaces is not going away. Many are clamoring for decks and patios with the same amenities they enjoy indoors, including dedicated sitting and eating areas, seamless transitions and views, and even technology. They also need to look the part, so don’t forget accessories such pergolas made with Kleer cellular PVC trim and KLEERWrap post wraps, and be sure to finish off the underside with trim and post wraps.

    Pergola Kleer Lumber
    Pergola made with Kleer Lumber
  • Low Maintenance: No surprise here: Homeowners still don’t want to spend time painting and staining their facades and decks. Foundry and Grayne siding both offer a long-lasting, low-maintenance alternative that still features the authentic look buyers crave.
  • Labor Crunch: The challenge of finding qualified labor continues, so products that offer easier installation can make a difference in time and cost. Foundry and Grayne offer a straightforward installation process familiar to any siding installer. Versetta Stone provides the look of stone in an easy-to-use panel profile that siding contractors can install. TruExterior Siding & Trim cuts and routs just like wood, using traditional woodworking tools, while eliminating steps such as edge sealing.